Sale and Use of Chemicals

As our products are handled and used at the customer's premises, they face some of the same EHS issues as we do when we are manufacturing, storing and transporting the products. So we provide appropriate support, advice and information to customers to aid understanding of the products they are dealing with and help them to implement high standards of EHS performance in practice. We endeavor to ensure that such advice is both accurate and up-to-date through continuous assessment of all new information and data.

The key product stewardship responsibilities at this stage in the product life cycle are:

  • screening new customers
  • assessing customers' EHS standards
  • conducting product trials at customers' premises
  • training customers in the management of our products
  • providing industrial occupational hygiene advice and support
  • provide advice on product suitability and correct use
  • avoidance of overselling product capabilities
Communication and Training

 

The provision of full information about our products is a key component in the establishment of an effective product stewardship program. We produce and circulate to customers a wide range of materials which advise and guide them on the safe handling and management of our products. We also provide awareness training to help customers' employees use the products safely.


Product Stewardship Errors at Customer Sites

Frequent product stewardship errors identified are:

  • Inappropriate/insufficient personal protective equipment. Normal protective equipment includes: overalls, eye protection, gloves, safety shoes.
  • Inadequate local exhaust ventilation systems
  • Poor housekeeping (dirty conditions, cluttered work areas, empty containers, etc.)
  • Lack of management awareness of their EHS responsibilities
  • No EHS policy in place (health screening, training, internal audits, records keeping)
  • Poor waste control
  • Decontaminants not available, not visible or not clearly labeled
  • Poor availability and positioning of breathing apparatus for emergency situations
  • Lack of workplace exposure data
  • Product safety posters not displayed
The Product Life Cycle
Looking at each stage of the product life cycle, in turn, the importance of product stewardship becomes even clearer.
Product Design & Development Supply Manufacture Storage, Packaging & Distribution Sale & Use of Chemicals Consumer Use of Products Recycling, Reuse or Disposal
Product Design & Development
Supply
Manufacture
Storage, Packaging & Distribution
Sale & Use of Chemicals
Consumer Use of Products
Recycling, Reuse or Disposal